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Frequently Asked Questions


Young Whippersnapper provides personalized tech support, one-on-one tutoring, and consulting services for individuals and small businesses. 

We focus on patient, compassionate instruction that empowers clients to solve problems and become confident with technology. In short, we fix things! 

We don't have a brick-and-mortar office, yet... 

Instead, we offer home or office visits and remote support for clients anywhere in the Seattle area (or beyond).

Anyone who needs help with everyday tech issues, wants to learn new software or install new hardware, or requires guidance on digital workflows. 

We have worked with students, seniors, freelancers, and small-business owners. Anyone can book a session with Young Whippersnapper.

Unlike high-volume call centers, we prioritize patience, clear teaching, and tailored solution. 

Each session is customized to the client's skill level and learning style, offering lasting understanding rather than a quick fix (although we can do quick fixes too!) 

We cover a broad range: device setup, operating-system troubleshooting, software installation, network configuration, data backup, security best practices, device repair, and general troubleshooting. 

If you have a specific issue, just let us know and we'll create a plan that fits.

Fill out our contact form today and a qualified technician will give you a call to find the best solution to your tech issue! 

We'll discuss your needs, arrange a convenient time for a home/office visit or remote session, and confirm the details over the phone.